Terms of Service

By accessing or using The Tile Gallery website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you may not use our services. We reserve the right to update these terms at any time — continued use of our site following any changes constitutes your acceptance of the revised terms.

You may use our website for lawful purposes only. You must not use our site in any way that breaches any applicable local, national or international law or regulation.

You must not misuse our site by knowingly introducing viruses, trojans, worms or other material that is malicious or technologically harmful.

You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site.

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order at our sole discretion.

Prices are listed in GBP and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice.

Once an order is confirmed, you will receive an email confirmation. This confirmation does not constitute a contract until we have dispatched your goods.

We accept returns within 30 days of delivery for unused tiles in original packaging. Custom or cut tiles are non-returnable unless faulty.

All content on this website — including images, text, graphics, logos and tile photography — is owned by or licensed to The Tile Gallery Ltd and is protected by copyright law.

You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

Our tile names, brand identity and logo are trademarks of The Tile Gallery Ltd and may not be used without prior written consent.

To the fullest extent permitted by law, The Tile Gallery Ltd excludes all liability for any loss or damage arising from your use of our website or services.

We do not guarantee that our website will always be available, uninterrupted or error-free. We will not be liable for any loss caused by a virus, distributed denial-of-service attack, or other technologically harmful material.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

These terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.